Citizen centred solutions for SAP

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Property Tax Rates and Billing

Revolutionize Property Tax: Smart Solutions for Local Governments. Manage Complexity, Streamline Revenue Management and Strengthen compliance.

Local governments face increasing complexity in managing property rates, compliance, and revenue collection. Transform your revenue management with our cutting-edge Rates and Billing solution, powered by SAP BTP and seamlessly integrated with S/4HANA Cloud, delivering unparalleled efficiency, accuracy, and scalability for modern enterprises.

How can the Property Tax, Rates and Billing Solution help you change the game?

For local government organizations, this solution enables streamlined processes for rates calculation and collection with end-to-end automation that minimizes manual intervention and errors. It offers real-time integration with fin SAP S/4HANA financials ensuring accurate reporting and compliance with regulatory requirements. By leveraging SAP BTP’s flexibility and innovation, councils can provide citizens with modern self-service portals for billing inquiries and payments, enhancing transparency and customer satisfaction. The solution’s scalability supports the dynamic needs of local governments, accommodating population growth, complex rate structures, and diverse revenue streams, all while reducing operational costs and driving digital transformation across departments.

What are the key features of the Property Tax, Rates and Billing Solution?

  • Automated Rate Calculation and Billing

  • Integrated Revenue Management

  • Self-Service Portal

  • Flexible Payment Options

  • Dynamic Reporting and Dashboards

  • Compliance and Security

  • Integration with Geospatial Data

  • Collections Management

  • Scalability and Flexibility

  • Workflow Automation and Notifications

Other Solutions

  •  Permits and Licenses

  • Animal Management

  • Consumption Billing

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Tax and Revenue Management

Streamline steps, from registration and filing to revenue accounting and collections, for an integrated experience for both taxpayers and tax authorities.

Gravity IT is globally recognised as SAP experts/system integrators in the Tax and Revenue Management space. Gravity IT also leverages its in depth knowledge to further develop cloud solutions tailored to seamlessly integrate with the SAP Tax and Revenue Management Core Industry Solution.

SAP Tax and Revenue Management for the Public Sector is a leading cloud-based solution designed to streamline tax administration through seamless integration and automation. Hosted on a private cloud, it offers tax authorities the flexibility to align with evolving business and IT strategies while adapting to regulatory changes.

With its modular design, the solution supports multiple tax types and provides a unified taxpayer view, improving service delivery and reducing complexity. It enables tax agencies to optimize the entire tax lifecycle—from registration and filing to revenue accounting and collections—ensuring a cohesive experience for both taxpayers and authorities.

Transitioning to cloud-based solutions provides substantial benefits, enabling swift adaptation to legislative changes while ensuring robust security, compliance, and advanced AI capabilities. With AI integrated into SAP software, tax agencies can harness machine learning and predictive analytics to anticipate taxpayer behaviour and enhance compliance. These AI-driven features not only aid in detecting tax evasion and fraud but also empower agencies to engage taxpayers proactively, narrowing the tax gap and increasing voluntary compliance.

SAP Tax and Revenue Management is built with a customer-centric approach, focusing on the taxpayer to enhance engagement and service delivery. By offering a comprehensive 360-degree view, the solution consolidates data from multiple sources, allowing tax agencies to provide a more seamless and personalized experience.

  • Profile Data & Registration History: Centralizes all taxpayer-related information, including registration details and profile data, for easier access and more efficient processing.

  • Behavioural Insights: Utilizes machine learning to predict taxpayer behaviour, enabling agencies to anticipate issues such as late payments or noncompliance.

  • Payment & Filing History: Provides real-time visibility into a taxpayer’s filing and payment records, ensuring greater transparency and improved service delivery.

  • Relationships & Enforcement History: Tracks taxpayer relationships and enforcement actions, allowing authorities to respond swiftly and effectively to emerging risks.

With this comprehensive view, tax agencies can enhance taxpayer engagement, improve compliance, and make more informed decisions using data-driven insights.

“Gravity IT deliver! They will help you instil trust in your organisation through digitization, innovation and transparency. It has been a great partnership to date, and we look forward to even more success stories with our trusted partner, Gravity IT”

Luenne Gomez-Pieters, Managing Director of the Aruba Tax Department

“Gravity IT has been instrumental in the delivery and support of our revenue management systems, with SAP TRM and DCM at the core. Their professional and responsive approach to the COVID-19 relief measures is testament to their abilities, capabilities and knowledge of our business and SAP”

Simon McKee, Deputy Commissioner Queensland Office of State Revenue

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SAP Cloud ERP, Public Sector

GROW with SAP helps local governments streamline operations, enhance service delivery, and make data-driven decisions with a flexible, cloud-based platform designed for sustainable community growth.

Unlock the full potential of your business with GROW with SAP Cloud ERP – an accessible, scalable solution designed to propel your growth. Simplify operations, innovate faster, and achieve real-time insights with a powerful cloud-based platform. Start your journey to smarter business today, without the complexity or heavy investment.

GROW with SAP Cloud ERP for the public sector, a specialized version of SAP Cloud ERP is designed to meet the unique needs of public sector organizations, including state and local governments.

SAP Cloud ERP delivers SAP Cloud ERP as a Software as a Service (SaaS) in the public cloud.

It encompasses key scenarios within SAP Cloud ERP Line-of-Business Solutions (LoB) that are critical for operating a business in the cloud, such as finance, procurement, services, supply chain, and sales.

Integration with other SAP Cloud solutions, including SAP SuccessFactors Employee Central, SAP Ariba, SAP Cloud ERP, SAP Fieldglass, SAP Concur, and SAP Business Technology Platform, allows the suite to support end-to-end business processes tailored to the diverse needs of customers.

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Public Sector Solution Development with Business Technology Platform (BTP)

Gravity IT is committed to enhancing public sector services by unifying data, analytics, AI, application development, automation, and integration through SAP’s Business Technology Platform.

SAP Business Technology Platform (SAP BTP) is an innovation-driven platform designed to optimise public sector services in the cloud. It unifies application development, automation, data analytics, integration, and AI capabilities, empowering your teams to create personalised experiences, build applications, and innovate faster. Gravity IT leverages its industry expertise building solutions, enabling seamless collaboration, task automation, and faster workflows, all while ensuring access to vital insights from SAP and third-party systems

More information:  https://www.sap.com/australia/products/technology-platform.html